Posted May 7th, 2010 by FastPCPros
I get this question all the time. And, after people are using ACT, I hear, “is this the best solution for me?”. Both questions are very tough to answer except that I can say that those who do switch from ACT to another CRM package continually refer back to core ACT features that they miss with other software. When I discuss the possible solutions with people, I always come back to these basic issues:
There’s safety in number s. ACT has a lot of longevity and loyalty going for it. It’s been around for over 20 years and has millions of existing users.
ACT has widespread availability. You won’t find a box of Sales Force on the shelves of your local computer store.
Each new version expands the core functionality by adding new functionality that typically matches current technology trends.
ACT is extremely customizable. There are hundreds of consultants to help modify your database to exactly what you want – or you can learn to make those changes yourself.
ACT is easy to use and intuitive. I recently found out that Sage actually has a “click counter” (OK, that’s not the official title but you get the drift) who’s job function is to “count the click” required for basic functions such as mail merge to insure that the number of clicks is much fewer than with competing products.
ACT is one of the least costly solutions around. Compare a one-time purchase of ACT to the recurring monthly Sales Force charges and it’s a no brainer.
Does this mean that I think ACT is the best there is? No! Does this mean that I think ACT offers the most features for the least amount of money? Maybe.
Well, I hope this helps your decision a little. Please feel free to contact Fast to discuss all your options.
