I get this question all the time. And, after people are using ACT, I hear, “is this the best solution for me?”.

CRM solutions have either been the driving force or a disaster for many businesses over the years. The earliest implementations were little more than a database of supplier and customer addresses and contact information with limited notation/tracking functionality. The latest applications seem to have all the bells and whistles (and then some) to make access [...]

While there are many companies offerring Online Contact Management solutions, Fast has tried to search through them and find the best. There are two basic catagories to these solutions. Free and those with a monthly fee.
The free solutions tested were Google Apps and Zoho CRM. Both offer basic data fields, shared calendars and shared document [...]